Vinted Users Express Anger Over Sizing Changes
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has revised its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants are expressing on platforms claiming that product pages now present a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to check their listings and update the measurements by hand when needed, causing user dissatisfaction.
Sizing System Changes
Previously, the measurements included one number and one letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was formerly size 12 but now shows as UK 16-18.
Member Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she explained.
Manual Updates
Charlotte Lunn, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Platform Context
The platform boasts over 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification within the service has received backlash: last year, the platform withdrew an update to its shipping options due to shopper criticism.
